✨ Confirmation Email
You’ll receive a confirmation email right after booking with all of your appointment details. Please review it to ensure everything is correct.

✨ Intake Form
You’ve already completed your intake form during the booking process—thank you.
If you ever need to update any information or preferences, your confirmation email includes an edit link you can use at any time.

✨ Deposit & Policies
Your deposit officially secures your appointment. For your convenience, all studio policies—cancellations, late arrivals, and rescheduling—are included in your confirmation email, and they apply to all services (lashes, brows, facials, or waxing).

✨ Next Steps
Once your form is submitted and reviewed, you’re all set. The next step is simply preparing for your appointment. (See How to Prepare for details.)

✨ Arrive With a Fresh, Clean Face
Please come makeup-free, especially around the eyes and brows. Clean skin ensures the best results for lash, brow, facial, and waxing services.

✨ Avoid Oils, Heavy Creams & Waterproof Products
Oils and long-wear makeup can interfere with lash adhesion, skin treatments, and wax application. Avoid these products 24 hours before your appointment.

✨ Pause Retinoids & Exfoliants (if applicable)
If you’re scheduled for a facial or waxing service, avoid retinoids, AHAs/BHAs, scrubs, and exfoliating products for 3–5 days prior.

✨ Limit Caffeine Before Lash or Brow Appointments
Caffeine can cause the eyes to flutter or water during detailed eye-area services, so opting for water or tea is recommended if you’re sensitive.

✨ Wear Comfortable Clothing
You’ll be reclined and relaxing for the duration of your service, so choose something comfortable to help you fully enjoy the experience.

✨ Consider Your Schedule
Facials and waxing may leave the skin temporarily pink or sensitized. Please plan your appointment if you have events or photos shortly afterward.

✨ Arrive on Time
A timely arrival ensures you receive your full service time and allows your appointment to begin with a calm, relaxing start.

✨ Parking
There is ample street parking available around the building.
Please note that the ActivSpace parking lot is tenant-only and not available for client parking. Street parking is the easiest and most reliable option. However, if you have problems parking please call me once you get to the location.

✨ Finding the Building
The Modern Heiress is located inside the large red and grey ActivSpace building on SE Main Street, between SE 8th and SE 9th Avenue.

✨ Building Entrance
At the center of the building, you’ll see a drive-through breezeway — an open area that cars can drive through. Inside this breezeway, there is a private elevator located next to the yellow safety poles and bike racks.

✨ Getting Buzzed In
At the elevator callbox, dial 4-2-6 and press Call. Once buzzed in, take the elevator to the fourth floor, turn right, and you’ll find Suite #426.

✨ When You Arrive
Please arrive at your scheduled time. Because the building is secured, only clients with appointments will be buzzed in during their designated time slot. If you arrive early, feel free to wait near the elevator while we finish preparing the studio.

✨ Restrooms
There are two restrooms available on the fourth floor for your use before or after your appointment.

✨ If You Need Assistance
If you have any difficulty accessing the building, call or text (360) 281-9021, and I’ll gladly come meet you.

✨ Upon Entering the Suite
You’ll be welcomed into a clean, cozy, and calming space designed to help you unwind. We’ll take a moment to settle you in, answer any questions, and begin your consultation.

✨ Personalized Consultation
We’ll start by reviewing your goals, preferences, and any updates from your intake form. This ensures your service is tailored perfectly to your features and desired outcome.

✨ Comfort First
Your comfort is a priority. You’re welcome to bring headphones for your own music or podcast, or I can play something from my curated Spotify playlist for a relaxing experience.

✨ Contact Lens Guidance
If you wear contact lenses, you may remove them once you arrive for added comfort during lash or facial services. They can be put back in afterward.

✨ A Calming, Quiet Environment
The studio is intentionally peaceful. Many clients rest or nap during their service — feel free to relax in whatever way feels best.

✨ What to Expect During the Service
Depending on the treatment, you may experience gentle cleansing, light brushing, warmth from skincare steps, or brief pressure during waxing. For lash and brow services, your eyes will remain closed.

✨ Clean, Safe & Professional Care
Every tool and surface is fully sanitized before each client, following strict hygiene protocols to ensure your safety and comfort.

✨ Time to Unwind — Your Way
Every client relaxes differently, and your appointment is meant to fit your comfort. Whether you prefer a quiet, restful session, light conversation, or listening to your own music or podcast, you’re welcome to set the tone. You can let me know upon arrival or include your preference in the notes during booking.

✨ Immediate Aftercare
We’ll review personalized aftercare instructions before you leave, tailored to the specific service you received. This may include avoiding water, heat, sweating, makeup, or certain skincare products for a short period of time.

✨ What to Expect
It’s normal to experience mild redness, sensitivity, or tightness after certain treatments such as waxing or facials. Lash and brow services may feel slightly tender for a few hours. These sensations typically subside quickly. If you have any questions feel free to contact us.

✨ Protecting Your Results
Following your aftercare is key to long-lasting, beautiful results. I’ll provide clear guidelines and recommendations so you can maintain your treatment at home with confidence.

✨ Recommended Products
If beneficial, I may recommend products to support your results — such as a lash cleanser, brow conditioner, or gentle post-treatment skincare. These are optional but can help prolong your results and keep your skin healthy.

✨ When to Book Your Next Appointment
For consistent results, here are general maintenance timelines:

• Lash Extensions: every 2–3 weeks

• Lash Lift & Brow Lamination: every 6–8 weeks

• Waxing: every 4–6 weeks

• Facials: every 4–6 weeks

Your ideal schedule may vary based on your needs, and I can help you choose the best timeline.

✨ Staying in Touch
If you have any questions or concerns after your appointment, you’re always welcome to reach out. Your comfort and satisfaction are incredibly important, and I’m here to support you.